1.Hotel Services:
-Banqueting Services
Our staffs get to work long before the guests arrive. They set up tables and chairs, and lay out the
tablecloths and place settings. They may set up a beverage station or buffet. Once the guests
arrive, the banquet staff serves plates of food to guests, then they remove the plates, as the courses are finished.
2.Other services
The staff is expected to prepare and set up the seating for guests, prepare the food and drinks,
serve guests, clean up after guests, break down the room, and store things in the proper location
for the next service & so on.
3.Restaurants Front & Back Services
- High-end restaurant
- Waiter/Waitress & Commis Services.
- Casual dining restaurant
- Waiter/Waitress & Commis Services/Semi-self-service/Selfservices
Most work as part of a team, helping co-workers to improve workflow and customer service. The
job titles of food and beverage serving and related workers vary with where they work and what
they do.
We take care of almost all sections of F&B viz.
- Combined food preparation and serving workers, including fast food,
- Counter Attendants
- Dining room and Cafeteria Attendants and Bartender helpers
- Food servers- non-Restaurant
- Hosts and Hostesses.
- & All other Important Sections of F&B.
Maintenance and Technical Services
Providing a regular preventative maintenance Services keeps the hotels running smoothly,
increases overall guest satisfaction, cuts down on large expenditures and ultimately, saves their
staff time.
It's also important for general safety, cleanliness and, in many cases, compliance with brand
standards. Hotel maintenance may include upkeep of refrigeration, elevators, cable TV, phone
lines, personal computers, room furnishings, and lighting fixtures.
This wide scope of maintenance needs requires a large breadth of expertise people from our
maintenance
Our Touchstone
Our Crew covers all Attitudes & Competencies to behave and perform in a professional manner.
Most of our workers learn through on-the-job training. Training includes basic customer service,
kitchen safety, safe food-handling procedures, and good sanitation habits; & for technical sector
Includes operational rules & regulations regarding qualifications.
New workers with the use of self-study programs, online programs, audiovisual presentations, or
instructional booklets that explain food preparation and service procedures, tend to cope with our
Strict Standards & Practices.
We also ensure that our staffs are fit n well, as they attain all important Certificates needed for a
Hotel Staff viz
- Hazard Analysis Critical Control Point Certificate (HACCP)
- Basic Food Hygiene Training Course (BFH)
- Occupational Health Committee Certificate (OHC)
- Tawjeeh Training accredited by MoHRE Dubai
“In hospitality, the service provider is “part of the product
itself”. For guests to be satisfied, they not only must
believe that they have received a valuable service for
their dollar, but also feel valued and respected by the
workers providing the service” Langhorn, 2004
To be a leader in the casual banquet food and beverage services operations industry by providing
enhanced personalized services, exceeding customer satisfaction with cultural awareness and up to date in
hospitality trends and services.
To provide quality services that exceeds the expectations of our esteemed guests and customers.
To build long term relationships with our clients and provide exceptional customer
services by pursuing business through quality and continuous growth.
We commit to deliver and provide our services with transparency and integrity in all aspects of
our business functioning.
Development of services of our clients through exceptional service • To build good reputation in the
field of hospitality business and become a key player in the industry.
We provide staffs for
- Corporate Parties
- Marketing and Promotion Activities
- Team Buildings, Theme parties
- Seminars and Meetings, Conference
- Weekend Parties, Special Occasions
- Debuts, Family Celebrations
- Prom, School activities and Celebrations
- Weddings
- Birthdays
- Concerts
- Graduations
- Fine Dining Restaurants
- Trade Fair, Exhibitions and so much more
